Warranty Notebook Repair, what a Pain.
Posted by Asa Jay in Computers, General, HardwareMy HP ze2315us notebook computer recently developed a problem and it’s going to be a pain to get fixed. The display has developed a single-pixel wide vertical line about two inches in from the left edge of the screen. It’s enough to be annoying, but not enough for me to let it loose at the moment.
At first, I tried to find anyplace in town that might service the computer while I waited. I figured a qualified service center could get a new display on order, then have me in, replace it and we’d be good. The computer is still under warranty and as it turns out, there are -no- HP authorized service centers that can do warranty work. What?! I turns out I have to box up and ship my notebook to some other place for warranty work. I’m really not a big fan of such practices, especially when I’m fully capable of replacing the display on my own. To make matter worse, they have this nice disclaimer that you have to sign prior to them working on it. Read the rest of this entry »