Change can be hard, and I’ll be the first to admit I resist change. When it comes to work, I get very comfortable in a job, sometimes too comfortable. Sometimes it’s time for change, sometimes because I’ve done what needed to be done and it’s time to find a new challenge, to move up in the corporate world, to force myself out of my comfort zone for a little while in order to make progress. Today, that change happened.
I have worked with Itron, Inc. for nearly 14 years. I had a year away from the company as I pursued other advancement opportunities but was able to come back when that didn’t pan out. Initially I worked in engineering as a technician. I had past experience in electronic production with Hewlett Packard and the step to a technician was the professional advancement I needed at the time.
As a technician I worked with electrical, mechanical and software engineers. I was exposed to sales and marketing, production and many other functions in between. During my time as a technician, I discovered I really didn’t want to be an engineer, I wanted to be a manager. I wanted to lead. This is what led me to completing my Bachelor’s degree in Organizational Management at Whitworth University.
Currently, I work in Customer Service with Itron. Upon my return I wasn’t able to get back into engineering, but that turned out to be one of the best things that ever happened to me. My manager and I have had many conversations, one of which illustrates how the company is held up by three things, like three legs of a stool: Engineering which builds the products, Marketing and Sales which sell the products, and Customer Service which provides a conduit for customer feedback as well as help with products. I had engineering background and now over the last three years I had gained customer service background. My next logical step was into the marketing area.
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